Apple Technical Specialist
Stephan Olaizola
olaizos@mcmaster.ca
ext. 24751, option 4, option 2
Computer Repair Service
Whatever issue you are having with your computer, we can help! We have an Apple and A+ Certified and Fujitsu authorized technician on staff to perform on site Apple Service & Out of Warranty PC Service including:
- Computer Upgrading and Tune-ups
- Repair
- Maintenance
- Virus Removals/Protection
- Data Recovery
Service Rates
Standard labour charge: $75.00 / hour
Rough estimate (5 to 10 minutes) are free. We understand you may only want a ballpark figure to help guide your decision making. We are always happy to take a few minutes out of our day to give a little free advice.
Thorough estimates take 1 hour ($75). if you choose to have your computer repaired with us we will discount the repair time by 1 hour to compensate for the estimate.
Apple Warranty Work
Apple hardware problems: No charge
Software Installations/Problems*: $75.00 / hour
*AppleCare does not cover software or OS installations
A note about laptop batteries: Customers should be advised that any Apple laptop batteries that were purchased more than a year ago are not covered under warranty (including Apple Care Extended Warranty). A minimum charge will apply for a UTS technician to run diagnostics on such batteries.
Service Terms and Conditions
While the manufacturer may warrant the goods sold to the customer, we make no warranties, express or implied, including any implied warranties of merchantability or fitness, with the respect to such goods. We are not responsible for loss or damage in case of fire, theft or any other cause beyond our control.
DATA LOSS ALERT: We will not assume any responsibility for the loss of any software programs or data. We will make every effort to maintain the integrity of data stored on equipment we service. It is YOUR responsibility to obtain a viable backup prior to service. Data transfer, recovery attempts, restoration of backups, or software re-installation, if requested, will be charged at our current service rates. Any omissions, shortages, or service delivery issues must be communicated to an authorized McMaster University Micro-Computer Centre representative within 5 business days of service call closing.
The information gathered by Titles is collected under the authority of the McMaster University Act, 1976. The information is used for the academic, administrative, financial and statistical purposes of the University including, but not limited to, admissions; registration and maintaining records; awards and scholarships; convocation; provision of student services, including access to information systems; alumni relations; and disclosure to or on behalf of the applicable McMaster student government. This information is protected and is being collected pursuant to section 39(2) and section 42 of the Freedom of Information and Protection of Privacy Act of Ontario (RSO 1990). Questions regarding the collection or use of this personal information should be directed to the University Registrar, University Hall, Room 209, McMaster University.
In addition to collecting personal information for its own purposes, McMaster University collects specific and limited personal information on behalf of the McMaster Student Union, the McMaster Association of Part-time Students and/or the McMaster Graduate Students Association. The groups use the information for the purpose of membership, administration, elections, annual general meetings, health plans and other related matters only. Please contact the relevant Student Union/Association office if you have questions about this collection, use and disclosure of your personal information.
